FAQs

  • Do you ship internationally?

    Yes. Venetia ships worldwide.

    Shipping costs and delivery times may vary by location or region.

  • How long do orders take to ship?

    Standard orders typically process within 1-3 business days.

    Delivery times may vary by location or region.

  • Can I track my order?

    Yes. Once your order ships, you’ll receive a tracking number via email to follow your package in real time.

    Delivery times may vary by location or region.

  • What is your return policy?

    Returns are ONLY accepted within 30 days of delivery, provided the item is unworn, unwashed, AND in it’s original packaging.

    Full details are available on our Return Policy page.

  • How do I contact support?

    You can reach us anytime at: support@venetiaglobal.online

    We respond to all inquiries within 24hrs of the first ticket.

  • What is Venetia?

    We’re still trying to figure that out..

    Let us know if you find something out along the way!